Active Incident

Updated 4 minutes ago

Incident Status

Operational

Components

Siteadmin, POS, Load Balancers, Payment Gateways / External Partners, Webservices V300, Webservices V200, Vin65's Website, Microservices

Locations

Siteadmin21, Siteadmin22, Siteadmin29, Siteadmin31, Siteadmin32, Siteadmin20, Siteadmin23, Siteadmin24, Siteadmin1 (aus), Siteadmin2 (aus), Siteadmin25, Siteadmin26, Siteadmin27, Siteadmin28, US West 1, AUS, US West 2, LB 4, LB 22, LB 21, LB 20, LB 19, LB 18, LB 17, LB 16, LB 15, LB 14, LB 13, LB 12, LB 11, LB 10, LB 9, LB 8, LB 7, LB 6, LB 5, LB 2, LB 1, LB 3, LB 23, LB 30, LB 24, LB 1 (aus), LB 2 (aus), Authorize.net, WorldPay, USAePay, ShipCompliant, SSO, Phone System



October 18, 2017 2:17PM PDT
[Monitoring] AWS, our infrastructure provider, is currently experiencing network connectivity issues. This is affecting our logins for siteadmin, pos and reports. Stay tuned for updates.

October 18, 2017 2:21PM PDT
[Monitoring] AWS, our infrastructure provider, is currently experiencing network connectivity issues. This is affecting our logins for siteadmin, pos and reports. Stay tuned for updates.

October 18, 2017 2:45PM PDT
[Monitoring] AWS has resolved the connection issues. Login issues have been resolved. We are continuing to monitor system performance.

Siteadmin




Operational

POS




Operational

Load Balancers




Operational

Payment Gateways / External Partners




Operational

Webservices V300




Operational

Webservices V200




Operational

Vin65's Website




Operational

Microservices




Operational

POS - Response Time

0.00ms




Siteadmin - Response Time

218.81ms




Webservices V300 - Up Time

100.00%




Webservices V200 - Up Time

99.93%




POS - Response Time

0.00ms




Siteadmin - Response Time

206.29ms




Webservices V300 - Up Time

99.98%




Webservices V200 - Up Time

99.99%




POS - Response Time

0.00ms




Siteadmin - Response Time

265.47ms




Webservices V300 - Up Time

99.98%




Webservices V200 - Up Time

99.93%




External Services

AWS EC2

AWS S3

Amazon Product

New Relic

Pingdom

SendGrid

Locations